It is possible to accept online payments for your online entries. Players can pay their entry fee using their Credit Card through the Stripe platform.
Before you can accept payments through Stripe you need to setup an account on Stripe connected to our Tournamentsoftware platform. In order to setup such an account you need to request an invitation link from helpdesk@tournamentsoftware.com. After you have completed the account setup you are ready to accept online payments.
In Tournament Planner on the publish screen, select Stripe as the payment method, and fill in your Account Name and the Stripe Account ID. You can find this information on the profile page of your Stripe account. The account ID starts with acct_
What you need to know
- The entry fee comes directly into your Stripe account.
- We are not a bank and do not accept money for your online entries, we only facilitate payments to your Stripeaccount.
- Stripe charges you transaction costs for receiving payments.
- We charge you a fee of 1% on top of the Stripe fees.
- We cannot access your Stripeaccount. So we cannot refund Online Entry fees if needed. You will need to do this yourself.